By By Staff Reporter (2 mins read)
NSFAS Wallet allows NSFAS-funded students at certain tertiary education institutions to receive their allowances, withdraw cash and pay for goods at participating stores or sold by informal traders.
Your NSFAS Wallet account is blocked (locked) when the scheme has picked up unusual activity(ies) on your myNSFAS account or NSFAS Wallet account. This could be the result of the changing of your cellphone number and requesting to reset your NSFAS Wallet password at the same time.
It also happens when you have typed in your NSFAS Wallet password incorrectly more than three times. Your account is then blocked as a security measure to prevent fraudsters from accessing your allowances. To avoid this situation from happening, ensure that you memorise and safeguard your NSFAS Wallet password.
How do I unblock my NSFAS wallet account using my cellphone?
You need to have an existing myNSFAS portal account and NSFAS Wallet account, and ensure that your current cellphone number is saved in your myNSFAS portal.
- Dial *120*176# from the cellphone consisting of the cellphone number saved in your myNSFAS account
- Click the option ‘Unlock with OTP’
- A ‘One Time Pin’ (OTP) will be sent via SMS to the cellphone
- Type in the OPT and press enter
- You will received another notification stating that your account is unblocked.
How do I unblock my NSFAS wallet account using email?
Send NSFAS an email to unblock@nsfas.org.za for assistance. Make sure to provide the following in your email:
- A clear copy of your ID (if you have a Smart Card ID, send a copy of both sides)
- Your ID number in the email
- Cellphone number and email address
- Full names and surname
- Physical and/or postal address
- name of your TVET college
- A full description of your query.
Students from these institutions receive their allowances through NSFAS Wallet
Check if your institution is part of them.
Access this link to view and/or download the full NSFAS Wallet Guide.
Feature image is a screenshot of NSFAS Wallet login page.
Youth Chronicle 
I lodged complain about my blocked NSFAS ewallet and NSFAS responded by saying my case has been resolved. I don’t know how. Nothing is sent. When I login to my account, it says nothing.
Pleas help
Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.
Tel: 0800 067 327/021 763 3200
Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.
Please let us know how everything goes.
I blocked my NSFAS wallet
Because I didn’t know that they have to me a password I was thought that they want my email password so I kept trying
Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.
Tel: 0800 067 327/021 763 3200
Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.
Please let us know how everything goes.
My ewollet is locked Im trying to use my id it says it doesn’t axist and my account is locked please help me to unlocked
Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.
Tel: 0800 067 327/021 763 3200
Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.
Please let us know how everything goes.
my ewallet is locked im trying to use my id it says it doesnt axist and my account is locked so i need help pls help
Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.
Tel: 0800 067 327/021 763 3200
Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.
Please let us know how everything goes.
I have a problem I forget a password for access my Nsfas wallet I try three time and then account blocked so I need help
Hi, may you please follow the steps in this article: ‘How Do I Unblock (Unlock) My NSFAS Wallet Account?’ Here is the link to the article: https://wp.me/pabUSj-LM.
Please let us know how everything goes.
I need help
Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.
Tel: 0800 067 327/021 763 3200
Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.
Please let us know how everything goes.